Touch ID is a way to secure your iPhone or iPad and make purchases in App Store or iTunes Store. It is available on iPhone 5s and later as well as iPad mini 3/4, iPad Air 2 and iPad Pro. In few weeks, Apple will release new iOS 10 alongside the new iPhones, for those who don’t have plan to get a new iPhone will want to update their device from iOS 8/9 to new iOS. Touch ID not working on iOS 10!!
How Touch ID Changed (and Why)
When using an iOS 9 device with the Touch ID fingerprint recognition feature, you could simply press the home button on your device and it would wake and unlock the device in one clean swoop. Finger to home button, click, unlocked.
The lock screen itself and the unlocking process both got a big makeover with iOS 10. The most obvious change is the death of the slide-to-unlock feature. On prior versions of iOS–going all the back to the early days (long before finger print recognition)–you swiped right to unlock your phone (and put in a passcode if you used one). Even when Touch ID was introduced, the swipe-to-unlock feature remained.
In iOS 10, however, if you swipe right you don’t unlock the phone. Instead, swiping will pull up the camera. If you swipe left, you’ll pull up the lock screen widgets. In addition, the Touch ID unlock flow was tweaked slightly so that pressing on the home button still activates the screen and unlocks the device, but it doesn’t return you to where you left off (e.g. the home screen page you were on or the app you were using). Instead the device unlocks and sits on the lock screen. If you want to return to where you were, à la iOS 9, you have to then click one more time.
Change the iOS 10 Touch ID Behavior Back to iOS 9’s
Changing the behavior of the Touch ID unlock is trivial if you know where to look. To change the functionality back to the iOS 9 style you’re familiar with, simply launch the Settings app.
How to Fix iPhone or iPad Touch ID Not Working on iOS 10
1. Go to Settings > Touch ID & Passcode > Enter your Passcode. Then turn off iTunes & App Store. Reboot your iPhone or iPad. Go back to Touch ID & Passcode in Settings and turn iTunes & App Store back on. Tap on Add a Fingerprint to add another fingerprint.
2. Remove and re-add fingerprints: Settings > Touch ID & Passcode > Enter the passcode of your device > Scroll down to find fingerprints. Tap on the fingerprint, which you want to delete and then Tap on Delete.
3. During the registration process, make sure your finger surface gets scanned and try different angle.
4. If your finger is sweat or there is liquid on your iPhone, you need to wipe both your finger and your home button.
5. Force Restart your iPhone or iPad: Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears.
6. In Winter or cold weather, Touch ID may not work well on your iPhone or iPad.
Most Common Problems with iOS 10
iOS 10 Update Soft Bricks iPhone and iPad
iOS 10 Software Update Failed
iOS 10 Update stuck at ‘Update Requested’
Battery Draining Quickly
Mail App Doesn’t Receive New Emails
These are the common problems that users are facing after updating to iOS 10. If you are facing any of these problems then you can follow the given solutions to fix the issue. We will update this article as we come across other iOS 10 issues. Meanwhile, if you stumble upon an issue that hasn’t been mentioned here, then make sure to let us know in the comments below.